There are many professional settings in which you may find yourself working with elderly clients. When you are working with a lot of elderly clients, you should understand the importance of being sensitive to hearing loss and reacting well to your clients hearing loss.
First, you should understand that volume does not necessarily mean clarity. There are some people that only start to talk louder when they realize that they are working with someone that is struggling to hear and understand what they are saying in their conversations.
This culture is particularly important for individuals who were born deaf, or became deaf at a young age. For individuals who lose their hearing later in life, this type of understanding is more difficult to achieve because they spent most of their lives in a very different community with different values and understandings.
When an individual cannot interpret what you are saying based on the volume of your language, you want to make sure that they have the other tools to use as well. Making sure that they have the other tools will ensure that you are able to be as clear and communicate clearly.
As you talk, you should be sure that your mouth is not obstructed and that you are annunciating as well as you can. This way, you can make the process of hearing and interpreting what you are saying much easier for someone that cannot depend solely on his or her ears to hear.
Second, you should be sure that you take your time while you are talking. There are a lot of people that rush through their conversations on a professional level because they have a lot of things to do and they want to get their clients in and out efficiently.
Although this may be a great way to save your time and save your clients time, when you are dealing with a client that has hearing loss you will need to slow it down. Make sure that you speak in short and simple sentences and you are not rushing what you are saying.
Third, you should be familiar with how a captioned telephone works. Your client may be using a captioned telephone and you want to make sure that you are speaking in a manner that allows this service to translate what you are saying for your client.
Other useful tools for deaf individuals include captioning telephones and captioned call service. With these products and services, deaf individuals can use phones and make calls without the need for an interpreter. Either way, this is a wonderful tool.
First, you should understand that volume does not necessarily mean clarity. There are some people that only start to talk louder when they realize that they are working with someone that is struggling to hear and understand what they are saying in their conversations.
This culture is particularly important for individuals who were born deaf, or became deaf at a young age. For individuals who lose their hearing later in life, this type of understanding is more difficult to achieve because they spent most of their lives in a very different community with different values and understandings.
When an individual cannot interpret what you are saying based on the volume of your language, you want to make sure that they have the other tools to use as well. Making sure that they have the other tools will ensure that you are able to be as clear and communicate clearly.
As you talk, you should be sure that your mouth is not obstructed and that you are annunciating as well as you can. This way, you can make the process of hearing and interpreting what you are saying much easier for someone that cannot depend solely on his or her ears to hear.
Second, you should be sure that you take your time while you are talking. There are a lot of people that rush through their conversations on a professional level because they have a lot of things to do and they want to get their clients in and out efficiently.
Although this may be a great way to save your time and save your clients time, when you are dealing with a client that has hearing loss you will need to slow it down. Make sure that you speak in short and simple sentences and you are not rushing what you are saying.
Third, you should be familiar with how a captioned telephone works. Your client may be using a captioned telephone and you want to make sure that you are speaking in a manner that allows this service to translate what you are saying for your client.
Other useful tools for deaf individuals include captioning telephones and captioned call service. With these products and services, deaf individuals can use phones and make calls without the need for an interpreter. Either way, this is a wonderful tool.
About the Author:
Caption Call provides a free captioned phone to the deaf. These free hearing loss phones allow the deaf to enjoy spoken conversations with their friends and families.
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